Returns & Exchanges
At Gardena, we want your home to be your sanctuary, which is why we offer a 30-day window for returns or exchanges on all unused home goods. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number; we will issue your refund or ship your exchange once the inspection is complete.
